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SAP Certified Associate - Design Thinking Sample Questions (Q68-Q73):

NEW QUESTION # 68
In which phase of the Design Thinking process is the focus on creating choices? Note: There is 1 correct answers to this question.

A. Synthesis
B. Prototyping.
C. Research
D. Scoping

Answer: B

Explanation:
The Design Thinking process consists of several phases, each with a distinct focus. Creating choices refers to generating multiple potential solutions to a problem, which occurs during thePrototypingphase.
* Option A: ScopingScoping involves defining the problem space and setting boundaries for the challenge. It does not focus on creating choices but rather on framing the problem.
* Option B: ResearchResearch, particularly in the Empathy phase, focuses on understanding users and their needs. While insights from research inform idea generation, the creation of choices happens later.
* Option C: Prototyping.This is the correct answer. During the Prototyping phase, teams generate multiple ideas and create tangible representations of potential solutions. This phase is about exploring different possibilities and iterating based on feedback.
* Option D: SynthesisSynthesis involves analyzing data and identifying patterns to generate insights.
While it informs the direction of solutions, the act of creating choices occurs during Prototyping.

NEW QUESTION # 69
You are in the phase when you capture interview results. What are the goals of a "structured wall of data"?
Note: There are 2 correct answers to this question.

A. To frame the potential solution space of the challenge
B. To crystallize key user types, needs and insights from interview stories
C. To identify interview results that lie outside of the problem space.
D. To identify common topics and understand the meaning of interview results

Answer: B,D

Explanation:
The "structured wall of data" is a visual tool used during the Empathize phase to organize and analyze qualitative data collected from interviews. Here's why the correct answers are A and B:
* Why this is correct:A structured wall of data helps teams cluster similar themes, patterns, and insights from interview transcripts. By organizing data visually, participants can identify recurring topics and extract meaningful insights about user needs and pain points.

NEW QUESTION # 70
What are the objectives of the ideation phase? Note: There are 2 correct answers to this question.

A. Generate as many ideas as possible.
B. Prioritize ideas
C. Validate ideas with users
D. Iterate from solution to problem space.

Answer: A,B

Explanation:
Theideation phaseis a critical stage in the SAP Design Thinking methodology, where the focus shifts from understanding the problem (discovery phase) to generating and refining potential solutions. Below is a detailed explanation of the correct answers and why they align with the objectives of this phase:
* Definition:The ideation phase encourages divergent thinking, which involves brainstorming a large number of ideas without filtering or critiquing them initially.
* Why it's an objective:
* The goal is to explore a wide range of possibilities and ensure that no potential solution is overlooked.
* By generating a high volume of ideas, the team increases the likelihood of discovering innovative and creative solutions.
* SAP Design Thinking methodology emphasizes the importance of quantity over quality during this stage, as it fosters creativity and opens up new avenues for exploration.

NEW QUESTION # 71
Which of the following are basic principles of field research? Note: There are 2 correct Answers to this question.

A. Take people out of their context and put them in an inspiring environment.
B. Focus on the users who represent your main customer group.
C. What people say is often not what they do, think, or feel.
D. Ask a lot of "why" questions to get valuable data.

Answer: C,D

NEW QUESTION # 72
What kinds of thoughts are allowed during a brain dump exercise?
Note: There are 2 correct answers to this question.

A. Ideas and concerns
B. Any kind of thought
C. Anything except concerns related to the challenge
D. Anything except questions related to the challenge

Answer: A,B

NEW QUESTION # 73
......

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